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Better Business Bureau Arbitration Agreement
Dealers and their customers who sign this form would use an arbiter to resolve disputes arising from the purchase, lease, servicing or repair of a new or used automobile. "Disputes" also shall include any disputes relating to vehicle service contracts purchased or provided at the time vehicle was purchased or leased with the exception of disputes alleging criminal violation.
BBB arbiters shall resolve any disputes under the agreement.

BBB Arbitration Overview
BBB Arbitration Agreement


Non-English Language Transactions and Negotiations
An Illinois law enacted in August 2001 makes it simpler for retailers to conduct a transaction or other negotiation with a customer using a foreign language. A single form can be used to confirm that the customer understands the obligations of the contract or other written negotiation, after an explanation to the customer in his native language.

Use of Personal Interpreter Form

Use of Dealer as Interpreter (select language)

English
Korean
Polish
Spanish
Russian


IRS Form 8300 - Cash Reporting of $10,000.01 or more
The Federal government requires businesses to file Form 8300 for any transactions or group of transactions from the same individual that total cash payments in excess of $10,000. Penalties for failing to file this IRS form can be large. You can download more information and the current IRS Form 8300 below.

Form 8300 Information
IRS Form 8300, revised March 2008 


Replacement Key Transaction Form
The model form was supplied by the NADA and requires customers and employees to fill in certain basic information. It also requires that customers show picture IDs and documents demonstrating proof of vehicle ownership. Dealership employees involved in key replacement transactions should make copies of these documents. It is recommended that copies of replacement key record forms be kept on file for at least three years.

When customizing the model replacement key form to suit specific dealership needs, all applicable manufacturer, dealer association, and insurance company guidelines should be reviewed, along with any applicable state or local laws governing replacement key and locksmith activities. States with locksmith laws include, but are not limited to, California, Tennessee, Louisiana, and Illinois.

Please contact NADA Regulatory Affairs at regulatoryaffairs@nada.org with any questions regarding this matter.

Replacement Key Transaction Form

CATA Forms
The following forms are available to members of the CATA at no charge and may be ordered by printing this Order Form:

Odometer Statements
Used Car Buyers Guides
Used Car Limited Warranty Statements
Emission Control Equipment Statements
Although not recommended, if you need forms right now, you can download and print copies of the Emission Statement, Limited Warranty, Odometer Statement, and the FTC Used Car Buyer's Guide (English, Spanish). The latter three forms you will need to print, fill out and make multiple copies to meet requirements).